Contact

We’re here to help.

If you have a question about your order, the PumpBuddy bag, shipping, or anything else - reach out anytime and we’ll get back to you as quickly as possible.

Quick help

Order tracking
If you’ve already received a shipping confirmation email, your tracking link will be inside.

Still can’t find it? Message us and we’ll send it over.

Shipping timeframes
We aim to dispatch orders quickly and keep you updated every step of the way.

Returns & exchanges
If something isn’t right, we’ll make it right. Send us your order number and a short message and we’ll sort it.

Product help
Need help with sizing, how it works, magnet strength, or what it fits? Ask us - happy to help.

We respond as fast as possible - usually within 24 hours (often sooner).
If you message us on weekends or public holidays, we’ll reply on the next business day.